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We integrate your customer service departments to a Contact Center in the Cloud.
Specialists in solutions
Contact Center
Development of software oriented to contact center platforms and solutions
Execute modifications to the current configuration of contact center platforms and solutions
Maintenance and consulting of systems of the platforms and solutions of Contact Center Cloud
Our Certifications
Genesys CIM8 Troubleshooting for Support (2)
Genesys Certified Outbound Voice 8 Consultant
Genesys Certified Composer Voice Applications 8 Developer (2)
Genesys Certified Voice Platform 8 Consultant (2)
Consultant, Genesys Inbound Voice 8
Genesys Certified e-Services 8 Consultant
Genesys Intelligent Workload Distribution 8.5 Consultant
Genesys Certified Info Mart 8 Consultant
Management Accounting with SAP ERP 6.0 EhP7
We are always at the forefront of professional solutions for your business.
Success stories
Movistar (Chile)
Support and Operations Contact Center: Lead the Support and Operations of…
Movistar (Chile)
Upgrade Genesys Inbound Platform – SipServer Contact Center: Upgrade and start-up…
Citibank (Colombia)
Support – Platform CTI, TServer, iWd, eServices Contact Center: Support and…
From the hand of our allies, our success stories
Contact Info
ESMT Consulting
SpA
Augusto Legia Sur 79 Of 1007. Los Condes. Santiago de Chile. Chile
+56 9 9970 4682
ESMT Consulting
LLC
80 S.W. 8th Street Suite 2000 33130 - 3038. Miami, FL, EEUU
+1 (786) 281-7343
ESMT
Consulting SA
Av. Francisco de Miranda. CC Lido. Torre D. Piso 4. Oficina 41D. Caracas - Municipio Chacao - Venezuela.
+58 212-905.6328/905.6334
ESMT
Consulting Sa de CV
Coahuila 147, Depto 403. Roma Norte. CP 06700. Cuauhtemoc. Ciudad de México. México.
+52 1 5575988673
